Job Details
Account Analyst
Staff
Melbourne

Florida Institute of Technology is currently searching for an Account Analyst for the Student Financial Services department.  This is a full-time position. 

The Account Analyst will assist students/parents with estimates,question or concerns about student accounts in person, over the phone and via email. Assist with navigating website and payment suite. Provide estimations upon request for future terms; discuss charges and credits. Discuss holds and resolution processes. Process contracts for corporate deferment, code accounts accordingly. Continual audit of accounts to ensure on time payments. Email payment reminders and past due notices. Collection of unpaid accounts. Coordination with third-party agencies collection attempts and reconcile statements. Answer credit disputes. 

Responsibilities include but are not limited to:

  • Customer service
  • Collections/Audits
  • Accounting

Education/Skills required:

  • Associate degree, or vocational or technical school degree
  • Minimum 2–5 years of experience required in area of expertise

* Official transcripts of all collegiate work must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All international degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. (NACES).

Equal Opportunity Employer  Minorities/Women/Veterans/Disabled

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